PRIVACY POLICY

Personal information provided by you is voluntary and we use it only for the fulfilment of your requests and/or in order to answer your enquiry. Your personal information is not disclosed to a third party, unless the same is necessary for the fulfilment of your request. Our website server automatically collects certain browsing data of any person that visits our website to track and monitor usage of the website and to enhance the performance of the website for improved end user experience. Such data shall be solely for the use of Reliance BP Mobility Limited (hereinafter referred as RBML). RBML is aware of theft of identity and unscrupulous emails, popularly called “phishing”. RBML advises that if you receive an email using RBML’s name and asking for personal information or financial information and have concerns about its authenticity, then please treat such emails with extreme caution and do not reveal your personal & financial details.

TERMS OF USE

The domain name “reliancerelstar.jiobp.com” (“Website”) is owned by RBML, Please read these terms and conditions carefully before using the website. Logging on and/or usage of this website is an acknowledgement and acceptance of all the terms and conditions which may be amended or changed by us at any time at our discretion. You agree that your continued use of this website after any such amendment or change shall constitute your agreement to any such changes or amendments.

SERVICE

The information, content and services of this website are indicative of the products and services offered by RBML and should not be taken as promises on the part of RBML, While RBML has endeavoured that the details and descriptions on this website are accurate, the same cannot be taken as a guarantee, neither express nor implied, as to the accuracy, correctness or completeness of the information.

DISCLAIMER OF WARRANTIES AND LIABILITY

This website is provided on an ‘as-is’ basis without warranties of any kind, either express or implied, including but not limited to warranties of title, implied warranties of merchantability or fitness for a particular purpose except as expressly provided by RBML. Additionally, there are no warranties as to the results obtained from the use of this website. RBML shall not be liable in any manner or in relation to the contents of, or use of, or otherwise in connection with the website. RBML does not warrant that this website; information, content, materials, product (including software) or services included on or otherwise made available to you through the website, their servers, or electronic communication sent from us are free of viruses or other harmful components. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of this website whether for breach of contract, tortuous behaviour (including strict liability), negligence or under any other cause of action. In no event shall RBML or any person or entity involved in creating, producing or distributing this website, or the content included herein, be liable in contract, in tort (including for its own negligence) or under any other legal theory (including strict liability) for any damages including, without limitation, direct, indirect, incidental, special, punitive, consequential or similar damages, including without limitation, lost profits or revenues, loss of use or similar economic loss, arising out of the use of inability to use the website. In no event shall RBML bear any liability towards you for any damages, losses or causes of action, whether in contract or tort including its own negligence or under any other legal theory including strict liability, exceed the amount paid by you, if any, for accessing this website.

THIRD PARTY INFORMATION

PAYMENT

While visiting the Website if the user availing any of the payment method(s) available on the any third party website/link , RBML will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to lack of authorization for any transaction/s, exceeding the pre-set limit mutually agreed by you and between Bank(s), any payment issues arising out of the transaction, or decline of transaction for any other reason(s).

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights and goodwill relating to RBML including the name, logo and any associated rights, trademarks, copyrights, designs belong to and shall always remain the exclusive intellectual property of RBML Users are prohibited from using the information, content or data available on the website for distribution, reproduction, copying, storing, selling, whether for self or for a third party for a commercial or gainful purpose. Fair use of RBML requires proper acknowledgment. Other product and company names mentioned in this website may be the Trademarks of their respective owners.

GENERAL

The information, content or services of the website is only indicative in nature and shall not be used or adduced as evidence in a court of law. Unauthorised use of any content, information, intellectual property featured on this website may make the unauthorised user liable for civil claims and prosecution for criminal offences. Any dispute arising out of the use of the website is subject to the laws of India and to the jurisdiction of the Courts of Mumbai.

COOKIE POLICY

WHAT ARE COOKIES?

As is common practice with almost all professional websites uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

HOW WE USE COOKIES?

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of the website and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site/s. Therefore, it is recommended that you do not disable cookies.

THE COOKIES WE SET

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged again so that we can remember your preferences and shared facts. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

THIRD PARTY COOKIES

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. (For more information on Google Analytics cookies, see the official Google Analytics page) As we sell products via retail e-com website/s it is important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook-Meta, X (formerly known as Twitter), YouTube, Instagram, Pinterest etc. will set cookies through our site which may be used to enhance your profile on their site/s or contribute to the data they hold for various purposes outlined in their respective privacy policies.

MORE INFORMATION

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it is usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information than you can contact us through one of our preferred contact methods.

GRIEVANCE OFFICER

Chetan Badhe

Email Id- Chetan.badhe@jiobp.com